SHIPPING & RETURNS
Shipping Policy
We will dispatch your orders within 10 to 15 days.
Dispatch Days - Monday to Friday.
We will share the tracking code of your package through Email/SMS.
Please track your courier on a daily basis in the respective courier partner websites
DTDC: https://www.dtdc.in/tracking.asp
Speed Post: https://www.indiapost.gov.in/_layouts/15/dop.portal.tracking/trackconsignment.aspx
Gokulam speed and safe: https://www.gokulamspeedandsafe.com/speedandsafe-tracking/
Collecting the package from the courier office is the responsibility of the customer. Courier services may or may not have home delivery.
Product Delivery Duration:Kerala - within 2-4 Days after dispatch
Other South Indian States - 4 to 5 working Days after dispatch
North Indian States - 5 to 7 working Days after dispatch
Return & Exchange Policy
Due to our commitment to providing the best rates for each article, we may not be able to adjust courier charges. As a result, customers may need to cover any incurred courier costs.
We want our valued customers to be completely satisfied with their purchase. If you feel that are not receiving the value you expected, we will gladly refund the price of the article, excluding any taxes and courier charges incurred. Your satisfaction is our priority.
The liability of M/s Threadlink shall in no case exceed the price of the article purchased and the customers purchasing the articles is automatically accepted to be agreeable with the return and exchange policy and shipping policy.
Thank you for your understanding.